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FAQ

WHAT IS YOUR RETURN POLICY?

Unfortunately, we do not accept returns on graded cards as stated in our policy. Please see our shipping and returns page for more information.

HOW LONG WILL IT TAKE TO GET MY ORDER?

We do our best to ship all orders within 24-48 hours of payment being received.  Our office is open Monday through Friday, so payments made on weekends or on holidays will begin to be processed on our next business day.  In times of high sales volume, processing time can be extended but we do our best to get orders out as quickly as possible.  Please feel free to use the contact us page to inquire about the status of your order.

DO YOU SHIP INTERNATIONALLY?

Unfortunately, we do not ship overseas. Orders are accepted from the US and CANADA only.

WHAT ARE THE PAYMENT OPTIONS?

Payment may be made by Apple Pay, Credit/Debit Card & PayPal. 

HOW DO YOU SAVE MY DATA?

Thank you for choosing to visit us at Razorsedgesportscards LLC. We are committed to protecting your personal information and your right to privacy. This privacy policy governs the manner in which Razorsedgesportscards LLC collects, uses, maintains and discloses information collected from users (each, a "User") of our website ("Site"). This privacy policy applies to the Site and all products and services offered by Razorsedegesportscards LLC. If you have questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@razorsedgesportscards.com.

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Personal identification information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to a newsletter or email list and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number.

Users may, however, visit our Site anonymously. Additionally, users may checkout as a guest where data may be collected for order and shipping information to complete the transaction. Users checking out as a guest may be asked for, as appropriate, name, email address, mailing address, and phone number.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

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Web browser cookies:

Our Site may use "cookies" to enhance User experience. A User's web browser may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Razorsedgesportscards LLC collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.

  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails
    The email address Users provide for order processing, may be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

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How we protect your information:

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

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Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

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Sharing your personal information:

We do not sell, trade or rent our Users personal identification information. We share information with outside service providers in order to process and service orders. In addition, we may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out email newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

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Changes to this privacy policy:

Razorsedgesportscards LLC has the discretion to update this privacy policy at any time and as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

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Your acceptance of these terms:

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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Contacting us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via the contact page.

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